Användarvillkor
Effective Date: 29/3 2026
Business Name: NexusLabs (“we”, “us”, “our”)
Contact Email: support.nexuslabs@gmail.com
Business Address: Eslov, Skane, Sweden
1. Overview
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”).
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
- You are using our Services for lawful purposes only
3. Research Use Only
All products sold by NexusLabs are intended strictly for laboratory research and analytical purposes only.
- Not for human or veterinary use
- Not for medical, diagnostic, or therapeutic purposes
- Not for personal consumption
By purchasing, you confirm that:
- You understand the nature of the products
- You will use them only for lawful research purposes
- You are not purchasing for personal, recreational, or consumer use
We reserve the right to refuse or cancel any order that does not comply with these conditions.
4. Orders & Acceptance
All orders placed through our website are subject to acceptance.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
- Reject orders suspected of misuse, fraud, or regulatory risk
An order is not considered accepted until payment has been successfully processed.
5. Pricing & Payment
Prices may change at any time without notice.
Applicable taxes, duties, and shipping costs are calculated at checkout.
You agree to provide accurate and complete billing information.
Payments are processed securely via third-party providers (e.g., Shopify Payments, Stripe).
6. Shipping & Delivery
Orders are typically processed within 1–2 business days.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Events outside our control
Risk of loss transfers to the customer upon dispatch, to the extent permitted by applicable law.
For full details, please refer to our Shipping Policy.
7. Returns & Refunds
Returns, refunds, and cancellations are governed by our Return & Refund Policy.
Customers must contact us at support.nexuslabs@gmail.com before returning any product.
8. Intellectual Property
All content on this website, including text, graphics, branding, and design, is the property of NexusLabs or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
9. Prohibited Use
You agree not to use our Services or products:
- For any unlawful purpose
- For human or animal consumption
- In violation of any applicable laws or regulations
- To misrepresent the intended use of our products
- To engage in fraudulent or abusive behavior
We reserve the right to terminate access for violations of these Terms.
10. Third-Party Services
Our website is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products.
Shopify acts solely as a service provider and is not responsible for transactions between you and NexusLabs.
Our Services may include links to third-party websites. We are not responsible for their content or practices.
11. Disclaimer of Warranties
All products and Services are provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee:
- That the website will be uninterrupted or error-free
- That product descriptions are always complete or current
- That products are suitable for any purpose outside research use
12. Limitation of Liability
To the fullest extent permitted by law, NexusLabs shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or misuse of our products
- Delays or interruptions in Services
- Errors or omissions on the website
Nothing in these Terms limits liability where such limitation is prohibited by law.
13. Indemnification
You agree to indemnify and hold NexusLabs harmless from any claims, damages, or expenses arising from:
- Your misuse of our products
- Your violation of these Terms
- Your breach of applicable laws
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
Sweden
Any disputes shall be subject to the exclusive jurisdiction of the courts in that country.
15. Changes to Terms
We reserve the right to update these Terms at any time.
Changes take effect immediately upon publication.
Your continued use of the Services constitutes acceptance of the updated Terms.
16. Contact Information
For any questions regarding these Terms, please contact:
Email: support.nexuslabs@gmail.com
Address: Eslov, Skane, Sweden